Privacy Policy

Last updated: January 2026

1. Introduction

This Privacy Policy explains how SmartNest Labs ("we", "us", "our") collects, uses, discloses and safeguards information when you use our websites, mobile applications — including Survey Rewards, AI Football Predictions, OCR Scanner, Movie Hub and CVPilot AI — and related services (collectively, the "Services").

2. Information We Collect

We collect information in the following ways:

• Account information — name, email address and login credentials you provide when creating an account.
• Usage data — how you interact with our apps, including features used, pages viewed and session duration.
• Device information — device model, operating system, unique device identifiers and mobile network information.
• Content you provide — documents or images submitted to OCR Scanner, resume details submitted to CVPilot AI, and messages sent through our contact forms.
• Approximate location — where relevant to a feature, such as regional football fixtures or region-specific survey availability.

3. How We Use Your Information

We use collected information to operate and improve the Services, to personalize content and recommendations, to process transactions and rewards, to communicate with you about updates or support requests, and to maintain the security and integrity of our platform.

4. How We Share Information

We do not sell your personal information. We may share information with trusted service providers who help us operate the Services, such as cloud hosting, analytics and payment processors, and only to the extent necessary for them to perform those functions. We may also disclose information if required by law or to protect the rights, property or safety of SmartNest Labs, our users, or others.

5. Data Retention

We retain personal information for as long as needed to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Data Security

We apply industry-standard technical and organizational measures — including encryption in transit, access controls and regular security reviews — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have the right to access, correct, delete or export your personal information, and to object to or restrict certain processing. You can exercise these rights by contacting us using the details below.

8. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Third-Party Links and Services

Our apps may link to or integrate with third-party services, such as survey providers or payment processors. This Privacy Policy does not cover the practices of those third parties, and we encourage you to review their own privacy policies.

10. International Data Transfers

Because our infrastructure and service providers may operate in multiple countries, your information may be transferred to and processed in locations outside your country of residence, subject to appropriate safeguards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date above. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at support@smartnestlabs.com.